Privacy Policy
Effective Date: 05.11.2025.
Qvita operates the website www.qvitahealth.eu. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with GDPR and applicable Croatian and EU laws.
1. Information We Collect
- Name and surname
- Shipping and billing address
- Email address
- Phone number
- Payment information (processed securely via third-party providers)
- IP address and device/browser information (for analytics and security)
2. How We Use Your Information
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and updates
- Offer personalized marketing (with your consent)
- Improve our website and services
3. Legal Basis for Processing
- Performance of a contract (order fulfillment)
- Your consent (newsletter subscription, cookies)
- Legitimate interest (fraud prevention, analytics)
- Compliance with legal obligations
4. Data Sharing
We do not sell your personal information. We may share data with:
- Payment processors (e.g., PayPal, Stripe)
- Shipping partners
- IT and analytics service providers
5. Your Rights Under GDPR
- Access, correct, or delete your personal data
- Object to processing or request data portability
- Withdraw consent at any time
- File a complaint with your local Data Protection Authority
6. Contact
For any privacy-related questions, please contact us:
Email: q-info@qvitahealth.com
Location: Zagreb, Croatia, EU