Shipping Policy

Qvita Health ships products throughout the European Union. This Shipping Policy outlines delivery times, shipping methods, and related procedures for purchases made through our webshop at www.qvitahealth.eu.

1. Shipping Partners

We ship products through our reliable partners. Items may be dispatched from EU warehouses or from international locations depending on product availability.

2. Delivery Times

• EU-based products: typically 3–10 business days.
• International shipments: typically 10–25 business days, depending on customs and destination.
• Exact delivery time will be provided at checkout based on the product and shipping method selected.

3. Shipping Costs

• Shipping costs are calculated at checkout and may vary based on product weight, dimensions, and destination.
• Occasionally, we offer free standard shipping promotions within the EU.

4. Responsibilities

• Customers must provide accurate shipping information; Qvita is not responsible for delays caused by incorrect addresses.
• Customs duties and import taxes may apply for shipments outside your country. These are the customer’s responsibility.
• If a product is lost or damaged during shipping, contact us immediately for assistance.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can monitor your shipment through the carrier’s tracking system.

6. Contact

For questions regarding shipping or delivery, please contact us:

Email: q-info@qvitahealth.com
Location: Zagreb, Croatia, EU